Shipping policy

SHIPPING POLICY

DIGITAL PRODUCTS & VIRTUAL SERVICES Digital products and virtual services are delivered electronically and available immediately upon purchase confirmation. No physical shipping applies. All sales on digital products and virtual services are final and non-refundable once accessed or delivered.

DROP-SHIPPED & AFFILIATE PRODUCTS Some products available on this site are fulfilled directly by third-party suppliers and original merchants. For these items, shipping timelines, rates, and return/refund eligibility are determined by the original merchant. Please review the product listing for supplier-specific details, or contact us at anna@annaskinwellness.com and we will connect you with the appropriate merchant.

ANNA SKIN & WELLNESS PHYSICAL PRODUCTS For products fulfilled directly by Anna Skin & Wellness, please allow up to 5 business days to process your order. You will receive an email with tracking information once your order ships. We ship within the contiguous United States only. Shipping charges are calculated and displayed at checkout.

Returns are accepted within 30 days of delivery on eligible items that are unused and in original condition. To initiate a return, contact anna@annaskinwellness.com.

If your order arrives damaged, please email us with your order number and a photo of the item's condition and we will work toward a satisfactory resolution.